Arrive Kapakahi, Leave Maika'i
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Hours
Hours may vary based on scheduled appointments.
About Us
Policies and Care
Your comfort, safety, and experience matter to us.
We’ve created thoughtful guidelines to ensure every visit feels smooth, relaxing, and supportive for both our guests and our team.
A Welcoming Experience
Please arrive on time so you can enjoy your full experience without feeling rushed.
If you’re early, we may be preparing the space just for you and will welcome you in as soon as we’re ready.
To help you feel your best, we recommend arriving refreshed and ready to relax. After your visit, take time to hydrate, rest, and ease back into your day.
If you need to reschedule or cancel, we kindly ask for advance notice so we can offer the time to another guest.
Clean and Comfortable Environment
Your well-being is our priority. We maintain a clean, thoughtfully prepared space between every appointment.
Our practices include:
- Regular sanitizing of tools, surfaces, and shared areas
- Fresh linens and single-use or properly cleaned materials
- Hand hygiene for both guests and staff
- A calm, well-ventilated environment
We’re committed to creating a setting where you can fully relax and feel at ease.
Respect and Privacy
We value your time, comfort, and confidentiality.
Every visit is handled with professionalism, discretion, and care. Personal information and conversations are always kept private, and your experience is never rushed or overcrowded.
Our goal is simple: to provide a safe, respectful space where you feel supported and cared for from start to finish.
Kawainui Healing Center and Academy respects your privacy. We collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and information submitted when requesting information about our programs, services, classes, or events.
We use this information to respond to inquiries, provide requested information, communicate about our programs and services, schedule appointments or tours, and follow up with prospective students and clients.
We may use third-party service providers, including social media, advertising, website, scheduling, and communication platforms, to help us operate our business and communicate with you. These providers may process information on our behalf according to their own privacy practices. Information submitted through advertising platforms such as Facebook or Instagram may also be subject to the privacy policies and terms of those platforms.
We do not sell your personal information. We take reasonable measures to protect the personal information provided to us. However, no method of electronic transmission or storage is completely secure.
You may request that we update or delete personal information we have collected about you, or ask to stop receiving marketing communications from us, by contacting Kawainui Healing Center and Academy.
Thank you for helping us maintain a positive, peaceful environment for everyone. We look forward to welcoming you.